Restoration Services: What CRDN is and Why We Own a Franchise…


CRDN of Arizona is a division of Bell Drapery & Cleaners, a family owned and operated business.  Michael Jordan is president and owner of both entities. We became affiliated with the CRDN (Certified Restoration Drycleaning Network) brand 12 years ago, and are proud of the relationship we have established and the reputation we have earned.  Michael served on the Partners Advisory Committee for CRDN, a group comprised of 10 prestigious CRDN franchise owners, for 10 years.  he also was a member of the board of directors, 2005-2011.

CRDN recognized Michael and his team as its "Shining Star" in 2004; each year, this franchise has grown.  As such, Michael has been recognized at the platinum level in sales every year of its operation.  CRDN of Arizona has been the Number One franchise in America on two occasions since it opened.  Through the hard work of a tenacious sales team, and operations crew, we were again bestowed this honor at the April, 2016 international conference. 

The Certified Restoration Drycleaning Network is an international organization comprised of experienced, highly trained textile (clothing, fabric, and personal belongings) restorers who specialize in insurance restoration laundry and drycleaning services for all types of loss. Adept at restoring textiles damaged by fire, smoke, water or exposure to mold and other contaminants, CRDN members offer an effective, efficient and proven solution for insurance professionals seeking to reduce costs and improve margins while closing claims quickly.

CRDN is customer oriented and serves clients and policyholders with a universal operating philosophy: "Response matters and caring counts." It is this commitment that has fueled international growth. This day-to-day business attitude resonates with members as they give back to the communities where they live and work. The most notable example is CRDN franchise member involvement with ABC-TV's "Extreme Makeover: Home Edition." CRDN of Arizona proudly participated in the 2005 and 2006 season openers of this successful ABC series.

CRDN is a name to trust...In August, 2010, INC. magazine named it one of the fastest growing private companies in the U.S. for the second year in a row. Founded in 2001, CRDN reported growth of 95.8%, which has resulted from ongoing education of the insurance industry about the cost effectiveness of restoring damaged textiles instead of replacing them. The INC. 5,000, an extension of INC. magazine's annual INC. 500 list, catches many businesses that are too big to grow at the pace required to make the INC. 500, as well as a host of smaller firms. Taken as a whole, these companies represent the backbone of the U.S. economy.

CRDN is geographically comprehensive...covering 94% of the U.S., CRDN has achieved an average success rate of 98%; saving insurance companies millions of dollars each year. CRDN currently operates in the United States, United Kingdom and Canada.

CRDN is...

Economical & Efficient – CRDN offers an economical and efficient method for reducing the amount of money insurers pay out in the largest segment of their largest exposure area (contents).

Established Guidelines – Members of CRDN follow established guidelines for restoration work, including guarantees for quality and pricing.

Time-tested, Proven System – CRDN's professionals are highly trained in the latest restoration techniques, following a time-tested proven system that enables us to achieve the highest recovery rate in the industry. In fact, we save more than 95% of the items we clean.

Single Source – Rather than maintaining relationships with numerous local companies, insurance companies can turn to CRDN as their single source for textile restoration.

Central Claim Assignment & Tracking

Quality & Service – Garments and other fabric items are cleaned and stored by the CRDN member until the homeowner is able to accept the items.

Convenience – Homeowners receive their original garments in restored condition, without the hassle of having to shop for new items.

Guaranteed Results – Insurers are reimbursed for the cost of cleaning if a garment doesn't respond.

Certified Restoration Dryclening Network
Professional Member of Dry Cleaning & Laundry Institute
Better Business Burea Member since 1981